Class 1 (Chief Engineer) Engineering Management 📅 Oct 2019

Exam Question

Define Communication. Ennumerate and discuss the different types of communications. Discuss the various barriers to effective communication.

You are doing a Main engine decarbonisation and work is carried out on two groups, one working on the cylinder head platform and the other group working in the bottom platform. Identify the areas in this operation where there can be a hazard due to failure of communication. Also suggest risk mitigation measure to mitigate this hazard of failure of communication

Reference Answer

### **Definition of Communication**
Communication is a fundamental two-way process involving the exchange of information, ideas, feelings, and meaning between two or more participants. For communication to be deemed effective, the message received and understood by the receiver must be identical to the message intended by the sender. It is a critical function in any organization, particularly in the high-risk environment of a ship's engine room, as it facilitates coordination, ensures safety, and enables the smooth execution of operational and maintenance tasks.
### **Types of Communication**
Communication can be broadly categorized into the following types:

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