Class 1 (Chief Engineer) Engineering Management 📅 Sep 2025

Exam Question

Define communication. Enumerate and discuss the different types of communications.

Discuss the various barriers to effective communication.

You are doing a Main engine decarbonization and work is carried out in two groups, one working on the cylinder head platform and the other group working in the bottom platform. Identify the areas in this operation where there can be a hazard due to failure of communication. Also suggest risk mitigation measures to mitigate this hazard of failure of communication.

Reference Answer

### **1. Definition of Communication**
Communication is a fundamental two-way process of exchanging information, ideas, thoughts, feelings, and meaning between individuals or groups. In the maritime context, effective communication is a cornerstone of the Safety Management System (SMS) and is critical for ensuring the safe, efficient, and coordinated operation of the vessel. It is not merely the transmission of a message but ensuring the message is received, understood, and acted upon as intended by the sender.
### **2. Types of Communication**
Communication can be broadly categorized into the following types, each with its specific applications and limitations onboard a vessel:

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